We are a small neighbourhood company. We value and cherish mutual trust with our clients. Unexpected things do occur, however. Optimal Movers has wages, insurance, truck depreciation and other expenses like every other business. We give full refund provided that 72 hour notice is given prior the move date. .Simply, call us to cancel your move or move the date.
We will also need 72 hour notice if you need to reschedule the time of your move. Rescheduling is subject to crew and truck availibility. We will do our best to accomodate your request.