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Moving Policies

optimal movers

SERVICE AREA

SERVICE AREA

We serve greater Los Angeles area, Orange County in local and long distance moves.Our Customer Service provides customers with 24-hour access to our services. From here you can request an estimate quote, we reply As soon as we can. Different rates may apply for different places, depending the distance from our office

DOUBLE DRIVING TIME

DOUBLE DRIVING TIME

All California movers are required to abide by the laws of the California Public Utilties Commision (CPUC). For all hourly moves in the State of California, moving companies are required to charge double drive time. In other words if driving time takes 15 minutes from pick up location to delivery location, customers get charged 30 minutes. CPUC requires all moving companies use the double drive time law to protect consumers. Using double drive time provides visibility to the customer of the actual driving costs being paid and it compensates the moving company for their actual driving time, plus the time to return to the origin.

PARKING TICKETS

PARKING TICKETS

All Customers are responsible to reserve parking space for a truck.If Moving crew gets any parking ticket during the move, Customer is responsible to pay for that ticket. Please reserve parking as close and comfortable for safely move.

VOLUNTARY HELP

VOLUNTARY HELP

The company is not responsible for any damages of the items handled by the customer or personal injuries of the customer or any third party members not affiliated with our employees due to their voluntary decision to help the moving crew to move items.