Cancellation Policy
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Optimal Movers are a small neighborhood moving company. We value and cherish mutual trust with our clients.
Reservation Deposit – Is required for each move. After a reservation request is received, we collect deposit and our relocation agent will e-mail you a deposit receipt to secure your moving date. Deposit amount will depend on the complexity of move, and the number of movers ordered.
For local moves we collect from $50-$100 depending on the location.
For Long Distance moves we collect from $200 up to $500 Deposits
Deposits are fully refundable, as long as cancellation notice is submitted in writing 72 hours before the actual move.
Unexpected things do occur, however. Optimal Movers has wages, insurance, truck depreciation and other expenses like every other business. We give full refund provided that 72-hour notice is given prior the move date. Simply, call us to cancel your move or move the date.
We will also need 72-hour notice if you need to reschedule the time of your move. Rescheduling is subject to crew and truck availability. We will do our best to accommodate your request
Contact us at 323-577-5000 or email to optimovers@gmail.com